We are beyond excited that we can finally reopen both our Brooklyn and Mineola bridal salons! These past few months have been an incredible journey where we had to adapt quickly and develop creative ways to continue to service our beautiful brides! Huge THANK YOU to all our customers who have been so supportive and kept us going despite the many challenges we faced. We also want to extend our heartfelt thank you to all the healthcare workers and essential workers for their sacrifice so that we can stay safe and healthy.
This pandemic is far from over and until there is a viable vaccine, we cannot let our guard down. It is important to continue to do what we can to protect each other and our communities. We have developed a set of guidelines that are emailed to you prior to your appointment which outlines what we are doing to keep you, your guests and our staff safe. We are so excited to continue doing what we love and providing you with an amazing experience when finding your dream wedding gown in this new norm. You can book your appointment easily on our website for either our Brooklyn or Mineola locations or you can call us to set one up!
If you are a bride who has postponed her wedding, please let us know as soon as possible so we can work with you on the next steps. As for our customers waiting on their orders to arrive, please know that we are working closely with all our vendors to ensure a timely delivery. Many of our designers have recently opened back their warehouses with limited staff so delays are mostly due to the backup of shipments. They are focusing on shipping out those who have closest wedding dates first. If you would like to get an update on your order, feel free to call or email us!
We have some EXCITING news!!! Lotus Bridal in Mineola is expecting to reopen on June 11th with the likely start of Phase 2 while Lotus Bridal in Brooklyn is expecting to reopen on June 22nd with Phase 1 starting in New York City on June 8th. We are beyond thrilled to receive this news and excited to be able to start finding our brides their dream bridal dress and continuing to provide excellent service to our current Lotus brides. Me missed you all so much!
We would like to give a huge THANK YOU to all our customers who have been so great and understanding throughout this pandemic. The touching emails and positive conversations have truly shown that our relationship with our brides does not end with a transaction but as a growing friendship. This pandemic is not something anyone could have ever anticipated or planned for, so our hearts go out to all brides who were forced to change their wedding plans because of it. As a small business we have experienced many challenges, but we are looking forward to rebuilding and continuing to provide the best service and experience when finding our brides their dream wedding dress!
We want to take this opportunity to provide some information to some questions you may have. To our current brides, we understand this has been a very stressful time with the uncertainties surrounding the impact of this virus. We want to reassure you that we are working closely with all our designers tracking all deliveries and ensuring we will not miss any wedding dates. If you would like to get an update on your order, please feel free to email us at firstname.lastname@example.org if you purchased through our Mineola salon or email@example.com if you purchased through our Brooklyn salon. We answer all emails within 24 hours. We are also offering contactless pick up right now. If you are interested in scheduling a pick up, please reach out to us!
To our future brides, we are offering both virtual bridal appointments which have been so much fun! It’s a great way to get a good idea of what you’re looking for prior to your in-store appointment with us. You’ll be able to browse through our inventory and ask any questions you have about your favorites to one of our expert bridal stylists! This consultation is free, like our bridal appointments and is an added perk to the Lotus personal shopping experience! Reach out to us if you would like to schedule one today! We are offering this in both our Brooklyn and Mineola locations.
If you prefer an in store appointment, you can book one online at either of our locations. Our priority has always been to put the health and safety of all our customers and staff first. Following state and CDC guidelines, our in store appointments will be a little different from what we normally offer. We will email you prior to your appointment on what to expect during your appointment. Our goal is to make sure you still have the fabulous experience paired with our expert stylists to find you your dream wedding dress!
We have received a lot of feedback from brides who are still searching for their dream dress and concerned about getting their dresses in time for their wedding scheduled in 2020 to early 2021. Lotus Bridal has you covered! We’ve been working with our designers and have direct access to many in production and in stock gowns so that we can shorten the lead time significantly! YAY! For our brides who loves instant gratification and a great deal, we are relaunching our Lotus Sample Room on June 1st! Say Yes for Less has never been so easy! You’ll be able to browse new dresses posted daily on our bridal sample sale Instagram account @lotussampleroom and DM us if you have any questions or would like to try it on in our salon. Make sure to follow us @lotussampleroom to find some exciting bridal bargains!
We look forward to seeing you all again soon! Please reach out through email if you have any questions! Follow us on our main Instragram @lotusbridal or check back on our website for updates! Stay safe and be well!